Privacy Policy
DTM Global Solutions LLC – Privacy Policy
Effective Date: March 06, 2025
DTM Global Solutions LLC (“DTM,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our services (collectively, the “Services”).
1. Information We Collect
We may collect the following categories of information:
Contact Information: name, email address, phone number, company name, and related details you provide.
Business Communications: information you share in emails, forms, messages, or other communications with us.
Technical Data: IP address, browser type, device information, pages visited, and usage data (via cookies or similar technologies).
Transaction/Operational Information (if applicable): purchase/order details, shipping-related information, and customer support records.
2. How We Use Information
We use information to:
Provide, operate, and improve our Services.
Respond to inquiries and provide customer support.
Communicate about quotes, orders, documentation requests, shipping updates, and service-related matters.
Maintain security, prevent fraud, and enforce our policies.
Comply with legal obligations and resolve disputes.
3. SMS/Text Messaging (If You Provide a Phone Number)
If you provide a phone number, you may receive text messages related to our business relationship (e.g., customer care, order/shipping updates, documentation requests, and support).
No marketing texts are sent unless you explicitly request or consent to them.
Opt-out: Reply STOP to unsubscribe.
Help: Reply HELP for assistance.
Message & data rates may apply. Message frequency varies.
4. Cookies and Analytics
We may use cookies and similar technologies to improve site functionality and understand usage patterns. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
5. How We Share Information
We do not sell your personal information. We may share information:
With service providers that help us operate (e.g., hosting, email, communications, analytics) under contractual confidentiality obligations.
To comply with law, enforce our rights, or respond to lawful requests.
In connection with a business transaction (e.g., merger, acquisition, asset sale), where permitted by law.
Text messaging/communications: We may use third-party communications providers to deliver messages. We do not share your phone number with third parties for their own marketing purposes.
6. Data Retention
We retain information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure.
8. Your Rights and Choices
Depending on your location, you may have rights to access, correct, or delete certain information. You may also opt out of non-essential communications at any time.
9. International Visitors
If you access our Services from outside the United States, you understand your information may be processed in the United States or other jurisdictions where our service providers operate.
10. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest version.
12. Contact Us
For questions about this Privacy Policy, contact:
DTM Global Solutions LLC
Email: info@dtmgs.com
Phone: +1 252 588 4218
Address: 8 The Green, Suite B, Dover, DE, 19901, USA